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5 Questions to Ask Before a Company Ships Your Luxury Car

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Home  |  Auto Shipping • Car Carriers • Car Shipping • Car Transport   |   5 Questions to Ask Before a Company Ships Your Luxury Car

A luxury car is a big investment so you want to be sure it is in the right hands if you need to ship it. Working with the right auto transport company is crucial to a positive car shipping experience. Before handing over your prized possession, you want to make sure that you conduct thorough research to help you find a reliable auto transport company. If you are looking to ship your luxury car, here are some important questions to ask to help you find the right shipping company.

1) Is your company licensed, registered, and insured?

When you are entrusting a shipping company to handle your luxury vehicle, you want to be sure they have the proper credentials to do so. All interstate transport companies are required to be registered with the U.S. Department of Transportation and they should be able to provide you with their DOT number. In addition, they are also required to register with the Federal Motor Carrier Safety Administration and they should be willing to give you their MC number. You can verify their MC number on the Federal Motor Carrier Safety Administration website. It is also required by law that car shipping companies be fully insured. Be sure to inquire about their insurance coverage and if you find that it is not adequate to cover your luxury vehicle, ask if you can increase your coverage for an additional cost.

2) What kind of transport services do they provide?

Most auto transport companies offer the option between open or enclosed transport for your vehicle. While both have their advantages and disadvantages, it is recommended that you choose enclosed transport when you are shipping a luxury vehicle. The outside elements can be hard on your vehicle during interstate travel if it is left unprotected. An enclosed carrier provides the protection you want for your luxury car. Though it costs a bit more, enclosed carriers are the best way to ensure maximum protection for your luxury vehicle during shipment.

3) How much experience do you have shipping luxury vehicles?

You wouldn’t want to trust just anyone with your luxury vehicle. That’s why it’s important to do your research and find out as much as you can about the shipping company you plan to work with. Start by finding out how long the shipping company has been in business and ask specifically about their experience shipping luxury vehicles. It takes additional time and care when handling a luxury vehicle and you want to make sure the shipping company takes those additional steps to ensure your luxury vehicle arrives safely and on time.

4) Can you provide a list of references?

One of the best ways to find out if a shipping company is reliable is to ask people who have used them. A reputable car shipping company that has been in business for a while should have no problems providing you with a list of satisfied customers. Contact a few of these references to see if they can provide additional insight about their experience working with this shipping company. You always want to check references and read reviews, especially when you will be shipping a luxury vehicle.

5) How should I prepare my luxury vehicle for transport?

In order to ensure a smooth and safe shipping experience, there are a few things that need to be done to prepare your vehicle for shipment. Be sure to talk with your shipping company about specific steps you need to take to get your luxury vehicle ready for transport. These steps will likely include:

  • Washing the exterior of your vehicle
  • Taking photos of your vehicle’s condition
  • Removing all personal items from your vehicle
  • Removing any exterior accessories
  • Checking the battery, tire pressure, and fluid levels
  • Performing any necessary repairs or maintenance
  • Making sure the gas tank is no more than ¼ full

Given that each car shipping company has its own rules and regulations, be sure to inquire about any additional steps that need to be taken prior to shipment.



Frequently Asked Questions

Answers to Your Car Moving Questions

The hardest thing for people researching car moving companies to understand is that the prices they are getting are not hard and fast gaurantees, but rather ESTIMATES of what one company thinks it will take to get a vehicle moved promptly versus another company's opinion of what it will take. Don't be fooled, there are not carriers committed to take your vehicle at these quoted prices, the company you choose will still have to get to work getting a carrier to commit to move it at the price they quote you.

Your total price breaks down into two parts, the broker's fee (or 'deposit' as everyone calls it) and the carriers fee (your COD amount) Make no mistake about this, EVERYONE YOU ARE GETTING SALES CALLS FROM IS GOING TO BROKER YOUR MOVE. In this industry, there are brokers who try to fool you into thinking that they are the actual carriers and there are an equal amount of carriers who sell themselves on the fact that they have a truck or two but are not being honest about the fact that they broker out 90% of the orders they book. Here is a quick easy way to tell, if a company takes an up front fee, whether they call it a deposit or any other name, they are a broker. Carriers do not take any payment until the vehicle is delivered.

In our opinion, you are crazy to do so. Have you ever been paid up front for the work that you perform for your employer? Why would you pay a fee up front when there are reliable and trustworthy companies like ours that won't ask for it until we provide you with your carriers details?

The average transit time from pick up to delivery on any vehicle going coast to coast will be between one and two weeks. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.

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