Even better; We will stress again that we do not even ask for payment until we have you confirmed for pickup by a carrier. This fee that you pay to our office is what you pay for our help in setting you up with a safe, reliable, fully insured, direct carrier.
The fees paid directly to the carrier however, (in most cases, their fees are not paid until your vehicle is delivered) are not directly controlled by this office. Therefore, any requests for a refund of the carrier's portion would need to be addressed with the carrier directly.
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